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Cancellation Policy

Last Updated: [12-8-2024]
At [M/s DIGITL VIDEOS], we are committed to providing high-quality digital services,
including filmmaking, photography, videography, computer education, software
development, education, travel, and tourism services. To ensure clarity and mutual
understanding, we have established the following cancellation policy:


1. Service Cancellation
Clients may choose to cancel their services at any time; however, please note that any
payments made for the services are final and non-refundable, as per our no-refund policy.

2. No Refund Policy
Once a payment is made for any of our services, it is non-refundable. This policy applies
regardless of the reason for cancellation. By engaging our services, you acknowledge and
agree to this policy.

3. Cancellation Procedure
To cancel a service, clients must notify us in writing via email or through our website contact
form. The cancellation request should include the following details:

 

  1. Full Name

  2. Service(s) to be Cancelled

  3. Date of Service

  4. Reason for Cancellation (optional)
     

4. Impact of Cancellation
 

  1. Digital Services (e.g., Filmmaking, Photography, Videography, Software

  2. Development): Upon cancellation, work on your project will cease immediately. No further deliverables will be provided beyond what has already been completed.

  3. Educational Services: If you cancel an educational service (e.g., computer education courses), you will lose access to any ongoing or future sessions or materials related to the service.

  4. Travel and Tourism Services: If you cancel a travel or tourism service, all reservations and arrangements made on your behalf will be terminated.


5. Re-Engagement
If a client wishes to re-engage our services after a cancellation, a new service agreement and
payment will be required. The original payment cannot be applied to any future services.

6. Exceptions
In exceptional cases, [M/s DIGITL VIDEOS] may, at its sole discretion, consider offering a
credit towards future services. Such considerations will be made on a case-by-case basis and
are not guaranteed.

7. Contact Information
For any questions or to request a cancellation, please contact us at:
[M/s DIGITL VIDEOS]
[Door No: 27-12/1/27, Dharmana Heights, Flat No:503, 4th Floor , Ayodhya Nagar, Nagaram
Palem, Madhurawada,Visakhapatnam -530048, Andhrapradesh]
[helpline@digitalvideosmsme.com]
[9848418582]

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